How to get a story taken down.
CivicTab exists so regular people can put truthful experiences with public servants on the record. We remove stories that break the rules — and we keep honest reviews, even when they're uncomfortable for the person reviewed.
Here's exactly what we will and won't take down.
✓ We'll remove if:
- The story names a private person (not a public servant on duty).
- It contains personal info: phone numbers, addresses, license plates, family members' names, kids' names.
- It contains a direct or implied threat.
- It calls for harassment, doxxing, or showing up at someone's home.
- It's factually wrong and the poster can't back it up (you provide evidence; we look).
- It was written by someone who wasn't actually involved.
- It's the same story posted multiple times (we keep one).
- It violates our Terms of Service in any other way.
✗ We won't remove if:
- You don't like the review but it's accurate.
- The reviewer named you but you were on the job (you're a public servant — that's the point).
- The story uses your published agency email, badge number, or office phone.
- It hurts your reputation but it's a true account of what happened.
- Multiple people independently posted similar concerns.
- You don't agree with the reviewer's interpretation of events.
How to request removal
- The URL of the story
- Which reason from the "we'll remove" list above applies
- Any evidence (screenshots, news articles, official statements)
- Your name and how to verify you (we don't publish this — it's just so we know it's really you)
- "Removed" — gone from public view within 24 hours of decision
- "Need more info" — what we need to make the call
- "Keeping it" — with the specific reason why, citing this policy
If you're the person who posted the story
Use the menu on the story itself — tap ⋯ → Remove my story. Auto-removed within 24 hours. No email needed.
Court orders, DMCA, subpoenas
Send legal process to legal@civictab.app. We comply with valid orders. We do not hand over user information without a valid subpoena or court order, and we notify affected users when legally permitted.
One more thing
CivicTab is a public record. Once a story is removed, the act of removal itself is logged — not the content, just a note saying "story #X removed on date Y for reason Z." This is what makes the platform trustworthy. We don't quietly disappear things.